Privacy policy

This policy applies to the website www.virsaay.com and to the business symbolised therein. Virsaay recognises the importance of maintaining your privacy. We value your privacy and appreciate your trust in us. This applies to current and former visitors to our website and to our online customers.

The website is the property of Virsaay, a Pakistani company.

Information we collect

Contact information

We might collect your name, email, mobile number, phone number, street, city, state, postcode, country and IP address.

Information shared

We collect information shared in a public space on our website or on a third-party social media site belonging to Virsaay, and the information collected from all our data sources is used to evaluate and improve our products and services.

Other information

If you use our website, we may collect information about your IP address and the browser you're using. We might look at which site you came from, the time spent on our website, the pages accessed or the site you visit when you leave us. We might also collect the type of mobile device you are using, or the version of the operating system your computer or device is running.

We may disclose personal information if required to do so by law or in the good faith belief that such disclosure is reasonably necessary to respond to subpoenas, court orders, or other legal process. We may disclose personal information to law enforcement offices, third-party rights owners, or others in the good faith belief that such disclosure is reasonably necessary to: enforce our Terms or Privacy Policy; respond to claims that an advertisement, posting or other content violates the rights of a third party; or protect the rights, property or personal safety of our users or the general public.

Cookie policy

A cookie is a small text file that we place on your device to enable various features of our website. Cookies are used to store user preferences and to track user trends, so as to enhance your interactive experience and improve our services. You can change your cookie settings to accept or not accept cookies in your browser settings. If you do accept a cookie, you thereby agree to our use of any personal information collected by us using that cookie.

Third parties

At times we may tie up with third parties, brand owners or other partners and make available certain offers, events or special schemes. In such instances, your personal information may be shared with such third parties and/or may become available to them or be disclosed to them. Such third parties may have their own applicable privacy rules and we shall not be liable for the use or misuse of your information by such third parties.

Ways of collecting information

Directly from the customer

We collect information directly from you when you register or buy products. We also collect information if you post a comment on our websites or ask us a question through phone, WhatsApp or email.

Passively from the customer

We use tracking tools such as Google Analytics, browser cookies and web beacons to collect information about your use of our website.

Information sourced from third parties

For example, if you use an integrated social media feature on our websites, the third-party social media site will give us certain information about you. This could include your name and email address.

Use of your personal information

To contact you

We might use the information you provide to contact you for confirmation of a purchase on our website or for other promotional purposes.

To respond to your requests or questions

We might use your information to confirm your registration for an event, a consultation or a contest.

To improve our products and services

We might use your information to customise your experience with us. This could include displaying content based upon your preferences.

To look at site trends and customer interests

We may use your information to make our website and products better. We may combine information we get from you with information about you we get from third parties.

For security purposes

We may use information to protect our company, our customers, or our websites.

To send you marketing and transactional communications

We might send you information about special promotions or offers. We might also tell you about new features or products. These might be our own offers or products, or third-party offers or products we think you might find interesting.

Sharing of information with third parties

With third parties who perform services on our behalf

We share information with vendors who help us manage our online registration process, payment processing or transactional messages. Some vendors may be located outside of Pakistan.

With event organisers

We share your information with event organisers and other parties responsible for fulfilling the purchase obligation. The event organisers and other parties may use the information we give them as described in their privacy policies.

To comply with the law or to protect ourselves

We will share information to respond to a court order or subpoena. We may also share it if a government agency or investigatory body requests it, or when we are investigating potential fraud.

With any successor to all or part of our business

For example, if part of our business is sold we may give our customer list as part of that transaction. We and our affiliates may share some or all of your personal information with another business entity should we (or our assets) plan to merge with, or be acquired by, that business entity, or in a reorganisation, amalgamation or restructuring of the business.

For reasons not described in this policy

We will tell you before we do this.

We have developed this policy to protect your personal and financial information and keep it confidential. By visiting our website, you are accepting and consenting to the practices described in this Privacy Policy.

Email opt-out

To stop receiving our promotional emails, click the unsubscribe link at the bottom of any of our emails, or write to customercare@virsaay.com. It may take about ten days to process your request. Even if you opt out of marketing messages, we will still send you transactional messages by email and SMS about your purchases.

Third-party sites

If you click on one of the links to third-party websites, you may be taken to websites we do not control. This policy does not apply to the privacy practices of those websites. Please read the privacy policy of other websites should you have any further questions.

Updates to this policy

From time to time we may change our privacy practices. We will notify you of any material changes to this policy as required by law. We will also post an updated copy on our website. Please check our site periodically for updates.

Jurisdiction

If you choose to visit the website, your visit and any dispute over privacy is subject to this policy and the website's Terms of Service. In addition, any disputes arising under this policy shall be governed by the laws of Pakistan.

Contact

For questions about this policy, write to customercare@virsaay.com.