Terms & Conditions

Terms & Conditions

The Company may amend this Agreement and/or the Privacy Policy at any time by posting a revised version on the Site. The revised version will be effective at the time we post it on the Site, and in the event you continue to use our Site, you are impliedly agreeing to the revised TERMS AND CONDITIONS and Privacy Policy expressed herein.

Please read these terms and conditions carefully. These terms & conditions, as modified or amended from time to time, are a binding contract between the company and you. If you visit, use, or shop at the site (or any future site operated by the company, you accept these terms and conditions). In addition, when you use any current or future services of the company or visit or purchase from any business affiliated with the company or third party vendors, whether or not included in the site, you will also be subject to the guidelines and conditions applicable to such service or merchant. If these conditions are inconsistent with such guidelines and conditions, such guidelines and conditions will prevail.

If these Terms and Conditions conflict with any other document, the Terms and Conditions will prevail for the purposes of usage of the Site. As a condition of purchase, the Site requires your permission to send you administrative and promotional emails. We will send you information regarding your account activity and purchases, as well as updates about our products and promotional offers. You can opt out of our promotional emails anytime by clicking the UNSUBSCRIBE link at the bottom of any of our email correspondences. Please see our Privacy Policy for details. We shall have no responsibility in any manner whatsoever regarding any promotional emails or messages sent to you. The offers made in those promotional emails or messages shall be subject to change at the sole discretion of the Company and the Company owes no responsibility to provide you any information regarding such change. By placing an order, you make an offer to us to purchase products you have selected based on standard site restrictions, merchant specific restrictions, and on the terms and conditions stated below.

SHIPPING POLICY

All Orders will be delivered using the service as detailed at time of ordering. Virsaay has the right to fluctuate any prices in proportion with its costs for shipping but the cost of delivery will always be notified to you prior to completion of your order.

CUSTOMER NOTICE REGARDING DELIVERY TIMES

Please be reminded that deliveries are 3-5 working days after dispatch and not from the time of order. Shipping confirmation emails are sent 24 hours before dispatch. If you have any queries regarding your order, please contact us and we will be happy to look into this for you. We give all order related questions high priority. Thank you

Note: Delivery is between 10-15 working days depending on the location

DELIVERY CHARGES:

Delivery charges may vary depending on the type of products ordered and the location you select and cannot be refunded. We take no responsibility it there are any additional charges in terms of custom or duties charged by local authorities / Governments (Out of Pakistan). The custom charges have to be borne by the customer.

RETURNS & EXCHANGES

EXCHANGE POLICY:

There is no exchange policy as per customer’s liking or disliking of the product since all outfits are made to order for our esteemed customers.

An exchange will only occur in the unlikely situation that we have sent you a defective or incorrect item, and only in the event the purchased goods is unused and undamaged by the customer.

RETURN POLICY:

All orders are final, and non-refundable, but you can exchange in an event where an incorrect item has been mailed to you. We can only exchange the purchased items subject to product and size availability. Any exchange/returns should be brought to our notice with one-week of the receipt. Any claims made afterwards would not be honored.

REFUND POLICY:

All sales are considered final. There are no monetary returns, but can be exchanged for products of equal or higher value.

PAYMENT METHOD

We aim to provide an unmatched shopping experience to our customers. Virsaay accepts the following methods of payment:

  1. Pakistani (PKR) Bank
  2. Western Union
  3. Remitly (Bank Transfer)
  4. Transferwise

Email proof of bank transfer to corpo_services@virsaay. commentioning the order ID and your full name for verification.